We are spotlighting Stacey Nickens, Assistant Vice President of Corporate Communications with the Nashville International Airport. See her responses to our questions below!
Q: How does your business benefit from membership with GNHA?
A: As an airport, having a seat at the table with a myriad of hospitality leaders in the city provides our team with vital information on peak travel periods and open discussions about best customer service practices to meet the needs of travelers.
Q: Nashville is experiencing rapid growth. How is your business evolving to meet demand?
A: BNA is on the forefront of enhancing our infrastructure to accommodate annual travelers from 19 to 30 million. Forecasting for the future is a critical element of our business that is key to staying ahead of the population and travel growth.
Q: What makes you proud to be part of the hospitality industry in Nashville?
A: The Hospitality Industry offers a distinctive experience unlike any other Southern city in America. We present a welcoming Southern flare with an overlay of culture, music and culinary pleasures that appeal to people all over the world. We, as the hospitality industry have the honor of delivering the first and last impression of our great city.