Q: How does your business benefit from membership with GNHA?
A: Adams Keegan has been hyper focused on the hospitality industry for over 35 years. The fact that we are a Tennessee based company means that many of our clients (some who are fellow GNHA members) are directly impacted by the state of Nashville’s hospitality industry. Membership with GNHA enables us to keep a pulse on the industry which in turn allows us to provide up-to-date, sound, thoughtful advice & counsel to our clients. Membership in GNHA gives us the opportunity to educate members on who we are and the value we provide our clients. Q: Nashville is experiencing rapid growth. How is your business evolving to meet demand? A: Our office is the fastest growing office within Adams Keegan. We recognize the rapid growth of Nashville and will continue to build our team here to meet the market demand. Q: What makes you proud to be part of the hospitality industry in Nashville? A: Back in 2010, I was an Infantry officer in the 101st Airborne up at Ft. Campbell. The Infantry is the tip of the spear for the Army, and I was proud to lead teams that had a direct impact on our mission. The hospitality industry is the tip of the economic & cultural spear for Nashville. Being involved in the hospitality industry, and helping support our clients who are at the tip of the spear, makes us extremely proud.
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This week we are spotlighting Ali Buchanan, Director of Strategy with 4Top Hospitality, a multi-concept independent restaurant group with 14 locations across the Southeast US. Check out her answers below!
Q: How does your business benefit from membership with GNHA? A: The connection to other like-minded professionals in the industry is invaluable. Through networking and educational opportunities, we are able to share resources, stay abreast of legislative efforts, and tackle some of the biggest challenges our industry faces collectively. Q: Nashville is experiencing rapid growth. How is your business evolving to meet demand? A: Like many other restaurants, we have had to pivot to meet the needs of our guests over the years. Advances in technology have helped us expand our bandwidth to reach more people through online ordering, direct private dining and catering bookings, and marketing and recruitment efforts. But what it really boils down to is our simple mission statement: "Make guests happy." Our goal remains to create an environment where we are putting guests first, and to empower our team to take whatever steps are necessary to achieve that. We also have a new location on the horizon to expand our reach! The second location of etch will open this winter in The Factory at Franklin. Q: What makes you proud to be part of the hospitality industry in Nashville? A: As a Nashville native, I have had the distinct opportunity to experience the growth in the industry firsthand. I started working in restaurants in 2000, long before we were considered a culinary destination. Since then, I've seen the demand and reputation for quality restaurants blossom into what it is today. It hasn't always been a smooth ride, but an exciting one to be a part of! For 4Top, our footprint has tripled in size and transitioned into an employee-owned company during my tenure; I am beyond proud to have been part of this team that has accomplished such growth amidst the competition and challenges our industry has faced. This week we are highlighting Marc Sternagel, the General manager of the Grand Hyatt Nashville, located on Broadway in downtown Nashville. Check out his answers to our questions below!
Q: How does your business benefit from membership with GNHA? A: For us as a business it is important to be represented in the hospitality community to work on common issues to find the best possible solutions for our guests, visitors of Nashville and our colleagues. Q: Nashville is experiencing rapid growth. How is your business evolving to meet demand? A: We keep focusing on adjusting our offerings to the demands of our guests while excelling in the service delivery. The rapid growth is also a magnet for talent to work in the most vibrant market within the United States, especially with being part of the Nashville Yards as the biggest premiere development in the country. Q: What makes you proud to be part of the hospitality industry in Nashville? A: The overwhelming entertainment offering combined with our Southern Hospitality make it very special to be here. This is the place where you are a part of something special, not just the spectator. This week we are spotlighting Gena Shearon, the Director of HR/Loss Prevention at the Holiday Inn Vanderbilt. She is a longstanding member of GNHA and actively involved in giving back to the community. Check out her answers to our questions below!
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